Track assignments, status changes, and delivery proof without the visual noise of a crowded dashboard.
Courier SaaS for modern operators
The future of courier operations happens together.
Tools and teams evolve, but clear delivery coordination still matters. With Dexa, dispatchers, riders, clients, and finance come together on one platform.
Talk to sales at +254725345345
or ezekiel@kayapro360.com
Dexa courier workspace
Ready for live operations
One operating layer
Made for teams that want clarity, not clutter.
Manage the full courier journey from order intake to proof-of-delivery in a workspace that stays readable as your team, customers, and delivery volume grow.
Dispatch workflows
Rider coordination
Payment visibility
Public tracking
Keep finance and operations in the same product story, whether you use M-Pesa or manual payment records.
Public visibility, branded pages, and clear updates help the business feel more trustworthy from the first order.
Affordable to launch
Start from KES 2,500 per month and scale without rebuilding the customer-facing experience.
Designed to feel premium
The homepage stays spacious and trustworthy instead of looking like an internal tool.
Dexa courier platform
Operate like a modern courier company, in one light, calm workspace.
Courier management SaaS for structured operations and affordable growth. Dexa combines dispatch, rider workflows, public tracking, billing, payments, and reports so teams can grow without losing operational clarity.
Dispatch management
Rider workflows
M-Pesa + COD records
Client & public tracking
Affordable launch
Start from KES 2,500/month and scale as your delivery volume grows.
Dispatch
Riders
Payments
Billing
Today’s active queue
From intake to proof-of-delivery in one board
1,274 orders
CBD document pickup
Awaiting rider assignment
08
Westlands pharmacy drop
Rider en route with live status updates
17
Industrial area parcel batch
Completed and ready for billing
24
Operational summary
Readable, structured, audit-friendly output
$ onboarding status
avg_setup_time: 3_days
active_riders: 43
payment_flows: mpesa + manual
public_tracking: enabled
reporting_exports: ready
Public tracking included
Give customers a clean branded status page from day one without extra tools.
Dexa replaces scattered chats, manual logs, and spreadsheet dispatching with one structured courier operating layer.
Orders, riders, payments, billing, and communication history stay connected.
Admins, riders, clients, and support teams learn one predictable flow.
Managers get live queue insight without relying on follow-up calls.
Run multiple courier businesses with isolated data and branded experiences.
Platform capabilities
Everything the operations team needs, organized into one clear product.
Dexa is designed to feel structured and calm, not like a pile of disconnected tools. Each module supports the next, so the team can move from intake to delivery without losing clarity.
Dispatch control
Move every order through a predictable workflow.
Create, assign, monitor, complete, and archive deliveries without bouncing between chat threads and manual trackers.
- Role-based order creation for admins, clients, and riders.
- Full status history with exception handling and proof-of-delivery support.
- Clean operational handoff from dispatch desk to rider execution.
Live dispatch board
Queue health by stage
Realtime
Awaiting assignment
08
On rider route
31
Ready for billing
16
2.5 min
Average intake time
4 zones
Balanced route coverage
Audit-ready
Status log on every order
Rider workflows
Give riders clear daily work without operational guesswork.
Track workload, availability, order caps, and delivery proof in the same system managers already use to coordinate dispatch.
- Monitor rider capacity before assigning more work.
- Capture availability, active jobs, and delivery evidence in one flow.
- Reduce back-and-forth between riders and the back office.
Rider coordination
Capacity and assignment snapshot
Field ops
Available riders
12
On active jobs
27
POD uploaded today
214
Live
Assignment visibility
Caps
Max active orders per rider
Proof
Upload and review delivery evidence
Payments and billing
Keep collections, statements, and invoices linked to the work that produced them.
Dexa connects transaction logging with delivery operations so finance and dispatch are not maintaining separate truths.
- M-Pesa STK flows and manual payments in one ledger.
- Billing statements, invoices, and exports ready for reconciliation.
- Operational context retained with each payment record.
Revenue controls
Billing and payment visibility
Finance
STK requests today
96
Manual collections logged
44
Invoices queued
18
Linked
Payments tied to orders
Exportable
Statements and reports
Clear
Collection history for each client
SaaS foundation
Run branded courier businesses on top of one structured platform.
The architecture supports isolated tenants, role routing, branded landing experiences, and centralized super admin control.
- Separate businesses, users, settings, and branded public experiences.
- Central management for onboarding, configuration, and access control.
- Built to support growth without rebuilding core operations.
Multi-business readiness
Tenant isolation with shared product strength
SaaS core
Tenant branding
Supported
Role routing
Automatic
Central oversight
Included
Admin
Central workspace control
Tenant
Independent courier operations
Branding
Custom landing and visual assets
Onboarding path
Go from setup to live dispatch in under a week.
The rollout path is intentionally simple: set up the workspace, train the team, then use reporting and billing visibility to improve the operation after launch.
Week 1 / Step 1
Configure the business, people, and rules you need to operate cleanly.
Start with users, rider limits, communication settings, and the practical defaults your team will use every day.
- Create admin, staff, client, and rider accounts with clear roles.
- Define rider capacity and availability before live dispatch begins.
- Prepare branding, contact details, and landing content once.
Setup checklist
Everything needed for a clean first launch
Day 1
User roles created
Yes
Brand settings applied
Yes
Rider caps defined
Yes
Week 1 / Step 2
Move into live operations with one dispatch rhythm your team can trust.
Once orders begin flowing, the same interface helps managers assign work, riders update status, and clients stay informed.
- Run first live orders with visible queue stages and rider handoff.
- Capture payment events and delivery evidence as part of daily work.
- Let clients and recipients track status without calling the office.
Operational tempo
What daily execution looks like
Day 2-4
Orders created and assigned
Live
Tracking and communications
Visible
Proof-of-delivery capture
Running
Week 1 / Step 3
Use reporting and billing data to improve margins after launch.
With work already structured in the system, management can review what shipped, what was paid, and where operational bottlenecks exist.
- Export order, payment, and status data for management reviews.
- Track communication logs to see where customers need more updates.
- Scale into more users, higher volumes, and additional businesses when ready.
Improvement loop
What changes after go-live
Day 5+
Reports exported
Daily
Billing statements
Scheduled
Workflow optimization
Ongoing
Pricing
Simple plans for courier teams that need room to grow.
Start with the plan that fits your current size, then move up as users, order volume, and operational complexity increase.
Starter
Starter Plan
KES 2,500
/month
Best for small courier teams getting started.
- Up to 4 users
- 500 orders/month
- Rider app + tracking
- Basic reports
Growth
Growth Plan
KES 7,500
/month
For active businesses scaling dispatch volume.
- Up to 20 users
- 4,000 orders/month
- STK + manual payments
- Advanced reports
Scale
Scale Plan
KES 18,000
/month
For multi-branch operations and larger teams.
- Unlimited users
- Unlimited orders
- Priority support
- Custom onboarding
Workspace access
One secure entry point for every courier role.
Admins, staff, riders, clients, and super admins all use the same sign-in flow, then Dexa routes each person to the right workspace automatically.
Operational clarity
Login is tied directly to the modules users actually need, not a generic dashboard.
Fewer support loops
Public tracking, role routing, and communication logs reduce repetitive customer follow-ups.
Admin & staff
Manage orders, riders, payments, and reports.
Riders
See assignments, update statuses, and upload proof-of-delivery.
Clients
Review orders, payments, and service progress.
Super admin
Control business setup and platform-wide configuration.
Sign in
Access your courier workspace
Use your email or rider phone number to continue.
Need an affordable setup? Review plans.
Ready to give your courier operation a cleaner home online?
Launch on a structured platform that feels trustworthy for customers and practical for the team running dispatch every day.