Courier operations platform

Courier operations platform for delivery teams.

Dexa brings client requests, rider workflows, pricing, payments, receipts, proof of delivery, expenses, and reports into one operating system.

Request to POD One order history from customer request to signed proof of delivery.
Rider control Claiming, assignment, transfer acceptance, pricing, and status updates.
Money trail M-Pesa, manual payments, downloadable receipts, expenses, and reports.
Dexa courier operations console preview
Platform modules

Built around the courier workflow, not generic tasks.

Each module keeps one thing intact: the order record. Dispatch, riders, payments, receipts, proof, and expenses stay tied to the work that created them.

Client orders

Capture every request cleanly

Clients submit pickup and delivery details, then the order enters a visible queue with tracking from the start.

Queue ready
Rider operations

Claim, assign, transfer, accept

Riders can claim new work, receive assignments, request transfers, accept handovers, and update statuses from web or mobile.

Field ready
Pricing and payments

Confirm price before collection

Riders confirm pricing, then teams collect through M-Pesa or manual records with receipts attached to the order.

Finance ready
Proof and expenses

Close the loop after delivery

Capture signature, photo proof, delivery notes, rider expenses, business costs, and reports without losing the order context.

Audit ready
Operational flow

A tighter handoff from client request to final receipt.

Dexa gives every role a clear step. Clients request, riders act, admins monitor, and finance sees the money trail without rebuilding the story later.

Client creates request
Rider claims or receives assignment
Price is confirmed
Pickup and delivery are updated
Payment and receipt are recorded
Proof and expenses close the job
4 roles Admins, staff, riders, and clients get purpose-built workspaces.
2 pay modes M-Pesa STK and manual payment records stay tied to each order.
1 receipt Generate, share, and download payment receipts after collection.
Full cost Rider and business expenses sit beside operational revenue.
Pricing

Start lean. Add control as volume grows.

Plans are shaped around real courier operations: users, orders, riders, payments, tracking, receipts, reports, and support.

Starter
KES 2,500 /month

For small courier teams moving away from phone-call dispatch.

  • Up to 4 users
  • 500 orders/month
  • Rider app and tracking
  • Receipts and basic reports
Choose Starter
Growth
Most used
KES 7,500 /month

For active teams managing riders, clients, payments, and transfer requests.

  • Up to 20 users
  • 4,000 orders/month
  • STK and manual payments
  • Transfers, expenses, and advanced reports
Choose Growth
Scale
KES 18,000 /month

For multi-branch courier operators that need stricter control.

  • Unlimited users
  • Unlimited orders
  • Priority support
  • Custom workflows and onboarding
Choose Scale
Launch with structure

Make the courier business feel premium from the first order.

Dexa gives your team the operational discipline customers notice: fast requests, visible riders, confirmed prices, clean payments, proof of delivery, receipts, and reports.